Hand‑picked plans to explore the island from Santa Cruz de Tenerife.
At DE VILLA SUITES we want to help you discover Tenerife with well‑chosen plans. Here you’ll find experiences, tours and recommended activities offered through specialized external providers.
Make arrival easy: airport, port and key locations, without hassle.
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Booking is completed outside DE VILLA SUITES.The easiest way to get oriented on day one: history, streets and key spots in Santa Cruz and La Laguna.
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Booking is completed outside DE VILLA SUITES.For those who prefer a personalized experience, away from crowds.
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Booking is completed outside DE VILLA SUITES.Book your ticket in advance and skip the lines.
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Booking is completed outside DE VILLA SUITES.The highest‑rated and most‑booked experiences among travellers worldwide.
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Booking is completed outside DE VILLA SUITES.Dinner shows, live music and more.
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Booking is completed outside DE VILLA SUITES.Catamaran trips, sailing, helicopter and paragliding.
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Booking is completed outside DE VILLA SUITES.Tastings, markets and local culture.
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Booking is completed outside DE VILLA SUITES.Guided routes around Tenerife. Many options include pickup.
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Booking is completed outside DE VILLA SUITES.Browse the full catalogue of activities available in Tenerife.
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Booking is completed outside DE VILLA SUITES.This page provides general information and curated links to external providers. The website owner is:
All content is protected by applicable intellectual property laws. External links (Airbnb, Booking.com, Instagram, Civitatis) are provided for convenience and remain under the responsibility of their respective owners.
Last updated: April 2026.
We use strictly necessary cookies to run the website. With your consent, we also enable analytics cookies (Google Analytics) and third‑party cookies (Instagram feed, chat and activities widgets). Non‑essential cookies are off by default.
Essential for navigation, security, the booking engine and consent management. Cannot be disabled.
Measure website usage (pages visited, session length) to help us improve the experience. Not shared with advertisers.
External services: Instagram feed (Elfsight), live chat and activities/experiences widgets (Civitatis). Loaded only with your consent.
This information is provided in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Spanish data‑protection laws.
Personal data is processed for the following purposes and legal bases:
Depending on the purpose, we process identification data (name, surname, nationality, document number), contact details (email, phone), booking data (stay dates, number of guests) and browsing data (IP address, analytics cookies when consented to).
Data may be shared with the following third parties as processors or legally authorised recipients:
Some providers mentioned above (Google, Stripe, Elfsight) are based in the United States. Transfers are carried out with appropriate safeguards under Regulation (EU) 2016/679.
You may exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability by sending a written request to devillasuites.tf@gmail.com.
You also have the right to withdraw consent at any time. Withdrawal does not affect the lawfulness of processing prior to withdrawal.
If you believe your personal data is not being processed in accordance with applicable law, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) via www.aepd.es.
We apply appropriate technical and organisational measures to protect personal data and prevent loss, alteration or unauthorised access.
This policy may be updated to reflect legal or service changes. Last updated: April 2026.
We provide information about the use of cookies on this website, in line with applicable Spanish and EU guidelines.
Cookies are small text files stored on your device when you visit a website. They help the site remember actions and preferences over time so you don’t have to re‑enter them on each visit.
This website uses the following cookies, grouped by purpose:
Strictly necessary cookies — Do not require consent. They are essential for the website to function.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| dvs_cookie_consent | devillasuites.com | Stores your cookie consent preference | Persistent (localStorage) | First‑party / Necessary |
Analytics cookies — Require prior consent. They are enabled only if you accept analytics cookies.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga | Google Analytics (Google LLC) | Distinguishes unique users using an anonymous identifier | 2 years | Third‑party / Analytics |
| _ga_J4ZSLYB0H1 | Google Analytics 4 via GTM-N37J5T9N (Google LLC) | Maintains GA4 session state for property G-J4ZSLYB0H1 | 2 years | Third‑party / Analytics |
| _gid | Google Analytics (Google LLC) | Distinguishes users (renews every 24 hours) | 24 hours | Third‑party / Analytics |
| _gat / _gat_gtag_G-J4ZSLYB0H1 | Google Analytics (Google LLC) | Throttles request rate to Google Analytics | 1 minute | Third‑party / Analytics |
| _gcl_au | Google Tag Manager (Google LLC) | Set automatically by GTM for conversion tracking purposes; does not require active Google Ads | 90 days | Third‑party / Analytics |
Functionality cookies — Require prior consent. They enable enhanced third‑party features.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| crisp-client/session/* | Crisp IM SAS | Keeps the customer support chat session | Session / 6 months | Third‑party / Functional |
| elfsight_* | Elfsight LLC | Runs the Instagram widget (post gallery) | Session | Third‑party / Functional |
| Civitatis cookies | Civitatis (external provider) | Activities/experiences widgets; may set cookies/identifiers when you interact with the widget | Per provider | Third‑party / Functional |
| Smoobu cookies | Smoobu GmbH | Embedded booking engine (availability, booking process) | Session | Third‑party / Functional |
| Google Maps cookies | Google LLC | Interactive location map | Session / Persistent | Third‑party / Functional |
You can manage your cookie preferences at any time using the following options:
dvs_cookie_consent item from localStorage (Developer tools → Application). After reloading, the consent banner will appear again.We review this policy periodically to reflect changes in services or regulations. Last updated: April 2026.
If you have questions about cookie use, email us at devillasuites.tf@gmail.com.
The terms below apply only to reservations made through www.devillasuites.com.
Payments are processed via Stripe (Stripe, Inc.). We accept major cards supported by Stripe. We do not store card details on our systems.
The full amount is charged at the time of booking (including applicable taxes). The booking is confirmed immediately and is non‑refundable. You will receive an email confirmation with details.
Published prices include the applicable Canary Islands indirect tax (IGIC). A tax breakdown is shown in your booking confirmation.
Direct bookings are non‑refundable. The full amount is charged upon confirmation, regardless of cancellation date.
We recommend purchasing travel insurance with cancellation coverage if you want protection against unforeseen events.
A €300 damage deposit may be requested on arrival via card pre‑authorisation. It is released within up to 7 days after check‑out, after inspection.
The general right of withdrawal for distance contracts does not apply to accommodation services with specific dates. Once confirmed, the booking is governed by the cancellation terms above.
Guests must comply with house rules (quiet hours, no smoking, no pets, no parties). Breaches may result in termination of the stay without refund and potential deposit retention.
These terms are governed by Spanish law. Any disputes will be handled by the competent courts in Santa Cruz de Tenerife, without prejudice to consumer rights.
devillasuites.tf@gmail.com · Last updated: April 2026.
Bookings made directly on the official DE VILLA SUITES website are non‑refundable from the moment of confirmation.
The full stay amount is charged at the time of booking.
This rate does not allow free cancellations, date changes, stay reductions, no‑shows, or early departures with a refund, except where the property is directly at fault or where mandatory law applies.
By confirming the reservation, the guest accepts these conditions and acknowledges that this is an accommodation service for specific dates. For accommodation contracts with specific dates, the standard 14‑day withdrawal right for distance contracts does not apply.
We recommend purchasing travel insurance covering personal, medical, family, work, or transport incidents.
The official website typically offers the best price for non‑refundable direct bookings. Guests who want different cancellation conditions can book via official platforms where DE VILLA SUITES is listed, under each channel’s terms.
This notice describes personal data processing specifically related to stays at DE VILLA SUITES (bookings, online check‑in, legally required guest registration, access, payments/deposit, security, incidents and operational communications).
DE VILLA SUITES · Email: devillasuites.tf@gmail.com
We may process: name and surname, identification document, nationality, date of birth if legally required, contact details (email/phone), booking details (dates, channel, amount, conditions), payment/deposit management data (without storing card details on the website), legally required guest registration data, identity verification data when required by the check‑in provider, communications with guests, and any incident records.
Data may come from the official website, booking platforms (e.g., Booking.com, Airbnb), our PMS/booking tools, the online check‑in provider, and direct communication with the guest.
Contract performance, legal obligations (guest registration), legitimate interests (security and fraud prevention), and consent where applicable.
Service providers involved in the stay (booking tools, payment provider, hosting, online check‑in provider) and competent authorities when required by law.
Data is retained for the duration of the contractual relationship and applicable legal retention periods. You can exercise your rights by emailing devillasuites.tf@gmail.com. You may lodge a complaint with the AEPD.
Last updated: April 2026.
To ensure a safe and compliant arrival process, DE VILLA SUITES uses an external provider (e.g., Chekin.com) to manage online check‑in, traveller identification, acceptance of stay terms, document handling, and reporting legally required data to the competent authority.
All travellers must complete online check‑in before arrival. Without a completed check‑in, access instructions and the entry code may not be provided.
Legal identification, identity verification, acceptance of house rules and stay terms, contact details, booking information, legally required guest registration data, and (where applicable) deposit handling.
Depending on the configuration, verification may include document checks and selfie/video matching. When used, the guest is informed during the process and applicable data‑protection safeguards apply.
The provider acts as a technology provider / data processor. Its privacy and terms are those of the provider.
DE VILLA SUITES will not request sensitive documentation through insecure channels when it is not necessary.
Legally required data is reported to the competent authority in accordance with Spanish guest registration obligations.
The provider may facilitate the operational handling of a refundable deposit (request, pre‑authorisation, temporary hold and release). Specific terms are shown during online check‑in.
Name and surname · ID document · nationality · date of birth (if required) · contact details · booking data · acceptance/signature of terms · deposit data (if applicable) · document images and selfie/biometric data depending on provider configuration.
Spanish law requires holiday accommodation providers to keep a guest register. Mandatory minimum data is required by the competent authorities. Data is processed in line with the GDPR.
Data may be sent to the competent authorities that require it, as established by current regulations.
Data is retained for as long as necessary for each purpose and at least for the period required by applicable regulations.
For security and integrity of the legal register, once online check‑in is completed data may not be editable.
Yes. All guests must be registered individually. You can share the online check‑in link so each person can complete their own details.
Yes. By legal requirement, all guests including minors must be included in the register.
The property uses a smart lock with a temporary code. For security reasons and to validate access, identity verification may be required. Only guests over 18 typically need to complete it.
Yes. You can return to the online check‑in link later or share it with the person responsible for payment.
Last updated: April 2026. Questions: devillasuites.tf@gmail.com
Security · Official channels
DE VILLA SUITES will never request payments, deposits, bank details, sensitive documentation or access codes via WhatsApp, SMS, social media or external links not tied to your official reservation. If you booked on Booking.com or Airbnb, use the platform chat only. If you booked on our website, use the official email in your confirmation. If you receive a suspicious message, do not reply or click — contact us via the official channel for your booking.
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Helps us understand website usage to improve it. Enabled only with consent.
External services such as web chat, Instagram feed and activity/experience widgets. Enabled only with consent.
This statement describes the accessibility level of the official website of DE VILLA SUITES (www.devillasuites.com).
The site has been designed with the Web Content Accessibility Guidelines (WCAG) 2.1, level AA as a reference. We continuously work to maintain and improve accessibility. Some third‑party integrations (booking engine, maps, experiences widgets, payment) depend on their providers and may have their own conformance level.
Semantic HTML and ordered headings · sufficient text contrast · keyboard navigation · visible focus · alternative text on images · accessible form labels · clear error messages · ARIA attributes where needed · declared language in HTML · responsive design that does not block zoom · compatibility with common screen readers.
Manual review and audits with automated tools (Lighthouse, axe). Prepared: April 2026.
Third‑party widgets and booking systems (Smoobu, Chekin.com, Elfsight, embedded maps, Civitatis) may have accessibility limitations beyond our direct control. We work to inform providers and offer alternatives where possible.
If you find any accessibility barriers or have difficulty accessing content, please email us at devillasuites.tf@gmail.com. We will address your request and try to provide a solution.
DE VILLA SUITES works to make its website accessible, understandable and usable for as many people as possible.
At DE VILLA SUITES we take safety, privacy and respectful use of the property seriously. The apartment includes measures designed to protect guests, the property and the building’s community.
The property includes a smoke detector as a preventive safety measure.
The apartment has no gas installation or indoor combustion appliances. For this reason, no carbon‑monoxide detector is installed.
DE VILLA SUITES fully respects guest privacy. There are no cameras, microphones or recording devices inside the apartment (bedrooms, bathrooms, living room, kitchen or any other private area). Security cameras may exist in external building common areas (light wells and communal stairs), always outside the home.
Cameras may monitor exterior light wells and the communal staircase. DE VILLA SUITES also has an alarm system intended to protect the property; security elements remain inactive during the stay.
The building may have security cameras in patios, access points and common areas (entrance, stairs, rooftop) for safety and access control. These cameras are outside the apartment and do not capture private areas. (Building community: C/ Jose Maria de Villa, 2).
Access is via a smart lock with a temporary code linked to the booking. The code is personal, time‑limited and non‑transferable and must not be shared with non‑registered visitors.
All travellers must complete online registration before arrival. Access may not be provided if the booking is not legally and operationally complete.
Tampering with, disconnecting or blocking any safety device, lock, smoke detector, router, electrical panel or building equipment is prohibited. Breaches may result in charges, deposit retention, cancellation of the stay and/or reporting to authorities.
Phishing prevention
DE VILLA SUITES never requests access codes, extra payments or documentation outside the official channel of your booking. The entry code is sent only through the official system once online check‑in is complete.
At DE VILLA SUITES we take care of the experience even before arrival. Along with essential property information, we provide a personalised guide with practical tips and recommendations to enjoy Santa Cruz de Tenerife and the island.
Guests confirm arrival details with DE VILLA SUITES before check‑in and receive personalised instructions once online check‑in is completed.
Recommendations are informational and may vary due to hours, availability, seasonality or third‑party decisions. DE VILLA SUITES does not guarantee availability, pricing or delivery of external services.